Broken jar in a store: when must a customer pay and when not?
Civil Code does not automatically hold a customer liable for breaking a product in a store. If the item was placed unstably, shelves were overloaded, or the aisle was blocked by pallets, the seller is responsible (art. 546 CC). A customer pays only if the damage resulted from obvious negligence or carelessness on their part (art. 415 CC). Children under 13 are not legally liable; a guardian pays only if they failed to supervise.
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