UOKiK: guests can demand a price reduction if hotel AC doesn't work

Poland's consumer protection office UOKiK responded to a case involving YouTuber Książulo, who requested a hotel refund after air conditioning in his room failed to work. The office reminded consumers that they are entitled to file a complaint, demand a price reduction or withdraw from the contract in such situations. UOKiK advised guests to document the fault — for example by filming it — and report it immediately at the front desk.

More on this topic

✈️ Travel No air conditioning in hotel room? You may be entitled to a refund or price cut TVN24 · 26d ago ✈️ Travel Blogger Książulo paid 5,000 zł for Hotel Gołębiewski, demanded refund — UOKiK responds naTemat · 27d ago ✈️ Travel No AC in your hotel room? UOKiK explains your consumer rights WP Kobieta · 29d ago

More on this topic

✈️ Travel No air conditioning in hotel room? You may be entitled to a refund or price cut TVN24 · 26d ago ✈️ Travel Blogger Książulo paid 5,000 zł for Hotel Gołębiewski, demanded refund — UOKiK responds naTemat · 27d ago ✈️ Travel No AC in your hotel room? UOKiK explains your consumer rights WP Kobieta · 29d ago