OpenAI launches ChatGPT small business program with training and AI agents

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OpenAI launches online and digital training for small businesses

Partner plugins also launch to automate common workflows

ChatGPT Work, Codex now have 10 million users

OpenAI has launched a dedicated ChatGPT for small business program to help SMBs automate routine work and increase productivity without the teams and resources that larger enterprises have access to.

The scheme is primarily an education process, and will focus on training, in-person academies and practical guides. OpenAI will also launch dedicated agents and partnerships to support small business workflows, too.

The recently-launched ChatGPT Work platform also features, with the software vendor pushing its latest tool through the program, claiming that ChatGPT Work and Codex are now said to have a combined 10 million users.

OpenAI sets its sights on small businesses

After gaining significant public interest following the launch of ChatGPT in late 2022 and spending many months and years improving models, the company then went on to target certain fields like finance and law. This latest step expands its focus to a broader category of businesses across all domains, but more importantly, it unlocks major volume for OpenAI. SMBs represent around 99% of the private sector globally.

Some of the support on offer includes webinars demonstrating how to use ChatGPT Work, prompt engineering guidance and other interactive guides. In-person events will also be held across the US through OpenAI Academy.

Select plugins and skills are also on the cards to handle common SMB workflows, with initial partners including Dropbox, Shopify, Intuit, Slack and Wix.

"Small businesses can choose the right level of intelligence model for the work at hand, and together, they give lean teams more flexibility to balance quality, speed, and cost," OpenAI wrote .

GPT-5.6 and ChatGPT Work are now available to pretty much all subscribers, with access via the web, desktop app or mobile app slightly differing depending on whether you're a paying customer.