UK Housing Association Takes Empathetic Approach to Helping Compulsive Hoarders

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Many hoarders are scared to seek help but one UK housing association is taking a more empathetic approach

At one end of the table sits Tony*, who showers at his local leisure centre in Birkenhead every day. His landlord won’t fix his bathroom because of his hoarding. Then there’s Sarah*, who ended up homeless with her three teenagers after their landlord evicted them because of hoarding. In her new home the problem has started again, but she says she’s petrified to ask for help in case she loses her property.

Sian Cowley, 35, who has struggled with hoarding for decades, says: “I’ve lived without central heating for two years. A lot of us live without the basics like hot water, heating and cooking because we are too scared to get people in to do repairs because of the threat of eviction.”

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