FCC investigates T-Mobile's forced plan migrations to pricier options

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TL;DR

T-Mobile is retiring some older plans, forcing subscribers to migrate to new ones.

This is resulting in larger bills for some customers.

At least one customer says he’s complained to the FCC, and that the agency is taking action.

T-Mobile ruffled some feathers last month when it confirmed that it was retiring some of its old plans , forcing subscribers to migrate to newer ones that may be more expensive. Affected customers are understandably annoyed, and at least one has gone so far as to lodge a complaint with the FCC.

As reported by Fierce Network , T-Mobile customer Alex Gerwer was notified late last month that two legacy plans he was subscribed to were being deprecated and that he’d automatically be moved to newer plans on July 13. In response, he filed complaints with T-Mobile, the California Attorney General, and the FCC, citing a very plain 2024 guarantee T-Mobile made that “We won’t raise your internet rate. Ever.”