Windows 11 Copilot Gains 'PC Insights' to Answer Hardware Questions

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Windows 11's Copilot app has a new feature in testing

'PC insights' provides an easy way to receive clear answers to hardware-based questions about your device and its specs

While there are some fears over privacy (and bloat), Microsoft has made it clear that Copilot needs to be granted permission to access your system and files

Copilot is getting a new ability to answer questions about your PC's hardware, allowing the AI to tap into the relevant hardware details to do so – and while Microsoft is treading carefully with privacy here, that's unlikely to stop some level of paranoia.

Windows Latest flagged the introduction of 'PC insights' for the Copilot app on Windows 11, which as Microsoft explains , "enables customers to conversationally ask Copilot questions about their Windows PC and receive clear responses based on their device's state without having to dig through system settings."

This is currently an experimental feature, so still in testing, and an optional ability that you must turn on for it to be in play. Windows Latest notes that it's gradually rolling out, but only in the US for now.

You can ask Copilot how much RAM you have, or storage space left, or what your GPU is , and the current level of usage for your processor, and a whole bunch of similar component-related queries. You can ask about elements as diverse as whether you have an antivirus running, or what your laptop's battery health is, diving into mild troubleshooting territory should you wish.

To get its answers, the Copilot app hooks up to Windows APIs to analyze your system, and the AI asks for permission to do this. You can allow it access to your PC's hardware details on a one-time basis for that session only, or you can elect to 'always allow' if you're happy to give Copilot this access on a more permanent basis.

Analysis: fears over hallucinations and bloat

(Image credit: Getty Images) As ever, this is AI, and as Microsoft notes, Copilot "may not always provide complete or accurate information", especially during this testing phase. So, if you do get a chance to try out PC insights, maintain a healthy sense of skepticism with the responses you get.

As Windows Latest makes clear, there's also a certain irony about a Windows 11 user checking up on resource usage, perhaps due to system sluggishness, employing the Copilot AI to run diagnostics when the app itself uses the best part of 1GB of RAM when running in the background and doing nothing.

That doesn't stop this new PC insights feature from being situationally useful, of course. Some of the reaction has come from a place of disdain, though, as you might guess, with comments such as the one from this Redditor : "Oh hey it's like Task Manager except instead of lightweight and authoritative, it's bloated and might be lying to me."

Of course, this is a feature aimed at less well-informed PC owners, not those who can easily understand what's happening in Task Manager at a glance. Criticism around the bloat of the Copilot app is fair enough, mind, and this is because in its most recent incarnation, Microsoft changed things so the app is essentially a standalone spin-off of the Edge browser .

Another worry is that of privacy, and having Copilot 'snoop around' on your machine, but as noted, there are clear requests for permissions, and the new feature is strictly opt-in. You don't ever have to go near PC insights if you don't want to. It's also worth noting that giving the Copilot app access permissions doesn't mean it can read the actual contents of files, but only their sizes (for weighing up questions about storage and the like).

At the moment, this is a purely informative or troubleshooting feature, and in the case of attempted diagnostics, it may point to issues with your PC, but won't resolve them for you. However, it's not difficult to envision where Microsoft might head with this, in terms of getting Copilot to implement fixes for certain issues that the AI flags up. I'm talking simple Settings changes rather than anything in-depth, and this has always been the idea of Copilot (even though it hasn't yet been realized to much of an extent).

When we get AI agents in Windows 11 – and they are coming, make no mistake – this kind of functionality may turn into a full-on troubleshooting agent. The trouble (pun not intended) with that being that the mistakes and hallucinations that AI can make could be considerably more aggravating in this kind of scenario.