Indie dev lost 55,000 sales to Steam's two-hour refund policy, calls it open to abuse

An indie developer says they were forced to refund 55,000 sales due to Steam's "no questions asked" two-hour refund policy. The developer argues the rule is easily abused, as players can finish a short game and still claim a refund. They highlight the contradiction of players leaving positive reviews while also getting their money back, calling the current system unfair to small studios.