Google TV Streamer 4K remotes keep disconnecting — firmware bug or hardware fault unclear

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Credit: Joe Maring / Android Authority

TL;DR

Google TV Streamer (4K) owners say that they’re having trouble keeping their remotes connected.

Some users claim the issue was caused by a bug in a recent firmware update, while others say it’s a hardware problem.

Removing the batteries and putting them back in appears to reconnect the device.

Recently, Chromecast with Google TV users have been dealing with an annoying problem causing their remotes to disconnect. Interestingly, a number of Google TV Streamer (4K) users are now experiencing a similar issue. And it’s unclear whether the problem is a software bug or a hardware defect.

Over on Reddit , multiple Google TV Streamer users have chimed in over the last two days about a problem with the remote. These owners report that the remote is routinely disconnecting from the streaming box.