Verizon app crashed after launching $10 Ulta Beauty Shine gift card

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TL;DR

Verizon’s latest Shine reward, a $10 gift card for Ulta Beauty, reportedly crashed the app repeatedly.

Users report that they had to refresh and try several times before they were able to get a gift card.

Others were able to get the gift card, but were unable to activate it because the activation website was crashing as well.

Verizon recently launched its new Simplicity plan and expanded its loyalty program, making its “Shine” rewards tier available to all Verizon customers, regardless of their plan. That’s great because the company sometimes offers useful gift cards through Shine Rewards, such as a recent $10 Ulta Beauty gift card. However, it appears the carrier wasn’t quite prepared for the number of people who tried to claim one.

According to reports on Reddit , the Verizon app crashed at the exact moment the gift card went live. This meant a lot of refreshing and waiting for customers to try to claim the offer. Some users report they were able to get the gift card, but it took multiple tries to do so.