Nest Bank CEO: AI will become the bank's entire operating system
Piotr Kowynia, CEO of Poland's Nest Bank, says artificial intelligence will cease to be a support tool and become the bank's core operating system. AI is expected to handle real tasks, assist credit decisions, personalise customer service in real time, and permeate every department from client contact to risk management. Kowynia stresses this is not a distant vision but the direction the bank is already pursuing.
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